I do not see trainees in the search box when I want to download a preview of the Custom Certificate.

When previewing the Custom Certificate with trainee info, the search box will only display a trainee that is already invited or in the queue to be invited to a draft course. If there are no trainees in the course, then the Download PDF Preview will display the data for the trainer or admin that is currently logged in. When there are trainees in the course, then it will default to the first trainee alphabetically.

Have more questions? Submit a request


Powered by Zendesk