The Update button appears when the list of courses in a series was changed after at least one trainee had completed the series.
There are 3 actions that constitute changing the series and result in the Update button being shown.
1. Adding a course to the series after a trainee has completed the series.
2. Removing a course from the series after a trainee has completed the series.
3. Rearranging the order of the courses in the series after a trainee has completed the series.
When a trainee completes a series a "snapshot" is taken of their completion record, documenting the courses and scores that the trainee took to complete the series. This is done so that if changes are made to the series after the trainee completes the series, those changes will not impact the trainee's completion record. Clicking Update will undo this snapshot and update the trainees' courses based on what is currently in the series. If courses were added since they completed they will now be required to take the courses. If courses were removed since they completed, and they are updated, their completion score will be recalculated based on the current courses in the series.
John Smith took the series "Human Resources 101".
When he went through the series he had to complete the following courses:
- Payroll rules
- Privacy in the Workplace
- Resume Checking
After John Smith completed this series his trainer added 3 new courses to the series. John was not required to take these courses because he had already completed the series. However, the trainer thought it would be a good idea for John to take these additional courses. To do this he went into the series and clicked the Update button for John.
John was sent an email informing him to revisit the series and take the additional courses.
John's status in the series was "Passed" but is now "In Progress", as the completion of the 3 additional courses is now required.