There are a few reasons why you are unable to connect your Mindflash account to Salesforce. The following are some reasons and troubleshooting options.
- In order to connect your Mindflash account to Salesforce, you must be an Administrator in Mindflash. To learn more about the different role types in Mindflash, click here.
- Your Mindflash account must have the feature to allow for the Salesforce connection to occur. Please contact Mindflash directly for assistance where we can verify if your account has access.
- You do not have sufficient permissions in Salesforce to access the "Setup" tab in the Mindflash App for Salesforce. Please contact your Salesforce system administrator for assistance.